Contact Us

 

Pulse Radio | Ticketing Support

There are a couple of common queries that are easy to resolve:

 

I HAVEN'T RECEIVED AN E-MAIL WITH MY TICKET ATTACHED

1. Log back into Pulse and view 'My Tickets' and then re-send the e-mail.

2. Download the tickets as a file to print.

3. Select 'View Tickets' and save to your smart phone.

 

CAN I SELL MY TICKET TO ANOTHER BUYER?

For fraud reasons, the answer to this is generally no.  There are some 

events where the promoter allows it.  In these instances, we will send you 

directions.

 

CAN I GET A REFUND?

All sales are final.  We do not refund if you change your mind.  There are 

rare instances where we do refund but these are dealt with case by case 

depending on the circumstances.

 

We hope this might have helped you in the first instance however if you are still stuck please TWEET US https://twitter.com/PulseProSupport for further assistance